ProMedica Senior Care

Top notch. Totally professional. Extremely responsive.

My experience here has been very great, been coming here for seven years and everyone of them has been amazing. Love the people and lovely staff members are great. Love this place.

My mom lived at Arden Courts for 9 years. She was always well cared for and we felt welcomed and at home there.

Best community I have toured. Clean and happy residents and staff. Can tell they care about the people there and have dementia experience and knowledge. If you are looking for a memory care community - you need to tour this one.

Our loved one is currently a resident at Arden Courts in Sterling Heights and the experience has been great for him so far. The staff is great. The cleanliness is great and the meals are great. We love Arden Courts, it is a very great place for our loved one!

I recently toured Arden Courts in Whippany. I was amazed at the high level of care, the attentiveness of the aids, and the cleanliness of the building. The staff was super friendly. I would highly recommend Arden Courts of Whippany for any family that is caring for a loved one with Alzheimer’s or any other forms of dementia. I give them a 5-star rating.

What has made our experience so great at Arden Courts is the communication. The communication was amazing and the staff members there was always informative. Base on the experience with Arden Courts, we have already recommended them to others and will continue to recommend them.

It’s always clean when I visit. They have a lot of activities for the residents and the employees are engaged. The courtyard is very pretty. They are specialists and can manage all levels of dementia.

My dad has been a long term resident since 2019 and he is thriving at the facility. I specially want to give special thanks to [name removed]. He is going a great job as the new executive director! And thank you to all the nurses and caretakers who work with my dad every day.

The staff was so welcoming and I had an amaxing tour. All of the residents were engaged in activities. I would highly recommend this community to a loved one. Barbara and Sam new the residents by name and you could feel the warmth.

It is always clean and there is never that foul smell that is often associated with care facilities. The staff is super friendly, always helpful and have become like family. My dad who is not the easiest resident seems to trust and like them! Dad is always in clean clothes. He sees a doctor or nurse whenever needed. He has regular haircuts. The meals are amazing! As are the desserts and snacks which are dispensed often. The chocolate chip cookies are awesome. Dietary restrictions are, of course, monitored. However, posted on the inside of the kitchen cabinet are non-medical preferences like [name removed] doesn't like fish, [name removed] likes mustard on his burger rather than ketchup, etc. There is respect for the individual. There are activities in the morning and the afternoon. They range from balloon volleyball to [name removed] playing the piano to an Elvis Presley movie. There were also religious events for those who participate. if you don't want to go to an activity, you don't have to. Again, respect for the individual. I believe it is a good value for the money. Dad is very well taken care of and we take comfort that he is in good hands. Visitors can come anytime, they don't have visiting hours. We love how much freedom the residents have. You can get up in the morning whenever you want and they will give you breakfast. There are four different wings, each with a different theme and decor. There are only 15 residents in each wing, so the care is very personal. Each wing has its own living room and its own dining room, and is very homey.

Initial transition to their care went smoother than expected. The outside garden is great. When my husband's mobility was better it was awesome. Now his mobility is a challenge and hospice on board to help with his care. He may require more attention and long term not sure if he will stay there. They have been very accommodating and he is falling more with hospital stays. Not their fault just progression of his Parkinson's disease.

The facility is kept very clean inside and out. The staff is very organized and caring. There are always activities going on if residents want to join in. They staff ha also been very good at communicating with our family. They respond to emails and calls within a reasonable time.

Putting him in a long-term care facility was probably the most difficult decision I have ever had to make. I had no idea how much time he might have left, but what I did know was that I wanted it to be as good as possible, and so picking the right place for him was important. I visited a number of facilities, but when I came to Arden Courts at Kensington I knew I had found the the right place. It was attractive, it was spacious, it looked and felt like home. There was a variety of activities all day and into the evening, and he was free to wander about inside and out. In warm weather there was a gazebo and picnic tables where he and I sometimes had had lunch, and when the director learned he had been an active gardener she welcomed him to start one there. He soon had a circle of friends, most retired professionals as he was, and they enjoyed spending time together. But maybe even more important was a staff that knew how to care for Alzheimer's patients with warmth and grace and managed to know the names of every resident at Arden Courts and the members of their families. Once, after he had been there a month or so he took me for a particular walk he liked to take. "Isn't this a lovely place," he said excitedly, "and the people here are so nice." I knew then I had made the right choice.

We are extremely happy with how Arden Courts in Wayne is taking care of our mom. The staff is fantastic and very friendly. I tell them that they're going straight to heaven. Communication with the family is very good, I always know what's happening. My mom loves the food. It's simple, which is what she likes. I would definitely strongly recommend Arden Courts in Wayne to others.

Good experience. Good place for assisted living

We like the experience of Arden Courts that the staff has. We also really like that there are no stairs whatsoever in the place. It's great that he can get around and go outside in the courtyard during the spring and summer. Although Arden Courts doesn't have all the bells and whistles per se , what's the point of having a fancy place if the people aren't experienced and caring?

After being the primary care giver for my wife for three years, I reached the point where I could no longer meet her needs. After doing research on various memory care facilities, I decided to place her at Arden Courts in Elk Grove Illinois. As difficult as that was, each passing day confirms my decision was the right one. Simply put the entire staff, starting with the most caring and genuine Executive Director who sets the tone for the entire community, is outstanding. The moment you walk in the home to visit your love one, you are meet with a smile and a welcoming greeting. The experiences I’ve had with all the people who deal with my wife, from the chef’s, activities director and caregivers is outstanding. They truly care for the residents and treat them with love and respect. I highly recommend Arden Courts for anyone looking for placing their loved one in a memory care facility.

Arden Courts in Old Orchard is a great memory care community for my mother. First, the administrative staff are excellent. It is a hard decision to place a parent in a memory care community, but the staff were so incredibly helpful. They educated and spent time with me discussing the transition and expectations. The nurse and directors were very attentive to the emotional stress that families encounter. They held my hand. My mom acclimated well over 2 months, and if she is comfortable then so am I. The direct care staff are attentive and kind to the clients. I have seen them both comfort clients and celebrate with them. The staff who run activities are energetic and positive. There is a fair amount for the clients to do: music, chair exercises, religious services, special events like dancing and music, and off-site activities for some clients like theater and meals out. The activities staff at Arden Courts keep the clients busy, and my mom is doing so much more there than she was at home. The center is clean, and the layout is nice. There are 4 “houses” or wings that accommodate 16 clients, and it is all on one level which gives it the appearance of being small. I like this aspect. It does not seem that anyone will get lost or be unsupervised, and there is enough room for the clients to roam about. The outside courtyards are well kept and roomy. I also like that Arden Courts specializes in dementia. That is all they do, and this is important. If there were other populations of aging adults without dementia on site, I would expect that those with dementia may not be regarded as important or forgotten due to their special needs. However, at Arden Courts, every consideration is for aging adults with dementia. I highly recommend this memory care community to those looking.

I had looked at possible places for my husband for two years around the Northbrook and nearby areas. The last place was Arden Courts. When I walked out, I called my son and said, "This is the place!" There is very little turnover of staff and training is ongoing monthly. When you walk around, you see a staff that is happy to be there, and always engaged with the residents. I took my husband to the Orchid Show at the Botanic Garden, and on our return, he said, "It's good to be home." The atmosphere is very homelike and safe at the same time. They have two nice courtyards that are connected with a sidewalk to go on short walks. The residents can walk around freely, no locked doors within the living space. It is always clean. When I visit, they know me by name and often share a story or conversation about my husband. Activities are varied with lots of enthusiasm! They have monthly family activities which include our grandchildren!